FAQs

HOW SECURE IS MY PERSONAL INFORMATION?
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

How many days do customers have to return a product?
We have 30 days return policy.
Select the product conditions that you allow for returns
new

What is the restocking fee?
No restocking fee

WHEN WILL MY CARD BE CHARGED?
Just after your order has been successfully placed.

MY TRACKING NUMBER ISN’T WORKING
Tracking numbers can take 3- 4days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

Do you accept returns from these countries?
Yes, I accept returns

HOW DO I PLACE MY ORDER?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it’s on its way!

What Payment Method Do You Accept?
  • American Express
  • Apple Pay
  • Dinners Club
  • Discover
  • MasterCard
  • JCB
  • Visa

How can I contact?
please send us an e-mail to support@lbooh.com and we'll back to you as soon as we can.

I just noticed that i chose the wrong size by mistake, can you fix this?
Please contact us as soon as you find out that you have made an error. If we catch the issue before the item goes into production, we can make the change. Remember, we strive to send out your product asap so act fast!

How secure will my personal information be?
Your credit card information is encrypted during transmission using secure socket layer (ssl) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

CONTACT INFORMATION

Phone number: +1 218-229-6640

Email: support@lbooh.com

Physical address: 1505 Eklund Avenue, Duluth MN 55811, United States